This year I was given my first holiday gift from a client/company that I work with throughout the year. Not only did I get a gift, but it was a $75 gift card to Nordstrom! I was soooo excited. I had my eye on some boots and thought I would go back and get them, but sadly they didn't have any in stock when I went back in to get them.
While I was browsing through the rest of the store I saw a wallet that I have always adored. It was on sale for $73....a steep price for me to pay for a wallet. I have adored this wallet for some time, but it is very hard for me to spend money on wallets or purses. I'm not sure why, I just haven't ever been comfortable dropping a lot of cash on these items. I realized though that the wallet was on sale and that I had a gift card to cover it so I would treat myself to something I would never buy otherwise. Last Thursday I went home the happy owner of a new Hobo wallet.
On Friday I went to Joann's and when I pulled the wallet out of my purse I gasped so audibly I shocked the cashier.
Yep, pen all over the wallet. I felt so silly for being so upset. I was upset though. I felt like I should never own things nice because this is what happens. Then I hit the internet trying to figure out how to remove pen from leather. Over the weekend I tried a couple things and only ended up making the situation worse. On Sunday I called Nordstrom to see if they had ideas on how I could remove the pen marks. The woman had a great idea....just bring it back and she would return it.
Now, I trained customer service for MANY years and we talked of the Nordstrom return policy but this was my first hands on experience of this. I mean I WAS TO BLAME! I had the click top pen in my purse! No worries I as assured, just bring it in and she would take it back.
I decided to play it safe and went with black, so much more forgiving!
I'm now a Nordstrom shopper for life!